Please contact TEA-Eneryg NV by sending an email to service@qaledo.com with the subject 'Warranty LED + invoice number'. You will have to return the goods to TEA-Energy NV within 20 days from the delivery of the goods at the following address:
TEA-Energy NV
Warranty LED
Zeypestraat 47A
1910 Kampenhout, Belgium
We provide you with a replacement product with a return label in the packaging. With this you can return the defective product (s) at our expense. Please note: only send them to our express request and with a TEA-Energy NV address label. We enjoy a reduced rate for returns and do not reimburse the higher costs for a private shipment!
Always include a copy of the original invoice with the goods.
The liability of TEA-Energy NV, for the damage caused by its fault or negligence in the performance of this agreement or any damage caused by the products sold by TEA-Energy NV, is limited to a maximum of the original purchase price of the agreement.
The warranty only applies to the delivery of the products and not at all to the installation thereof. In other words, TEA-Energy NV will deliver replacement products in accordance with the first delivery. We do not assemble, disassemble or install these products.
