What to do if I was not home when my order was delivered?
Your order will be delivered to you by a reliable parcel service provider. They also deliver on Saturday; not on Sunday. If you are not at home, the package will be delivered to the neighbors. If no one was found after the 2nd offer, you have 14 days to pick up your order at a pick-up point. You will of course be notified by a note in your mailbox. If you have any questions or problems with the delivery, you can contact us via service@qaledo.com. After 14 days, the order will be returend to our logistic center; we will contact you to agree how to further proceed with the order.
